Organisations face many challenges operating in today’s environment and many internal and external issues can arise.
If not managed with a holistic view across the business, the impact can damage reputations, impact cultures and be long-lasting.
We work with you to understand your issues and offer strategic advice on how to manage the issues with internal and external audiences.
You could be grappling with an internal issue within your organisation, a stakeholder issue, or an issue that has gained the attention of media.
We will help you understand why the issue exists, what is driving it, and how to connect with employees or stakeholders to successfully navigate through the issue.
More often than not, issues arise from a lack of effective communication within, or by an organisation, that contributes to a lack of understanding.
Story matters to understand what’s at the heart of an issue.
We help Boards, CEOs, Executives and organisations effectively identify issues before they arise, manage through an issue and advise what needs to be put in place to prevent an issue from reoccuring.
We have deep expertise in managing high-profile and sensitive issues and supporting on high-profile Reviews.
Case Study
driving large scale reform through community voice.
Desperation was being felt across the country as the drug ice was taking control over many regional and metropolitan communities.
Families, frontline workers and communities were struggling to respond to the growing number of dependent ice users around the country.
With significant high media interest and the need for high level management of relations between government and community, the then Prime Minister established the National Ice Taskforce.
What our clients say
“Kate has got a very special skill in being able to pull out that salient issues in complex environments and complex challenges and reflect them back to people in a way that gives confidence that she understands their challenges. Her highly developed communication skills enable her to reflect back what you’re hearing, synthesize that to develop outcomes, and help stakeholders understand the possible solutions.”
“I have worked with Kate over many years – from Prime Ministerial taskforces to work for the Victorian Premier and government on many complex social policy issues. Kate integrates her communication skills with her stakeholder management, her intellect, her knowledge of government and her knowledge of corporates. Her understanding of the public sector at all levels intersects to make her the sort of person who – senior leaders like me – need to get in and solve a problem. She’s a trouble-shooter and she has the much valued attribute of being able to deliver consistently in really complex and quite fraught environments. She delivers – and she delivers in spades.”
Ken Lay AO APM